Privacy Policy

Last Updated: July 30, 2025

This Privacy Policy outlines how Talabak Express collects, uses, and protects your personal information when using our services. By accessing or using the application, you agree to the terms of this policy.

1. Interpretation and Definitions

Interpretation

Capitalized terms have defined meanings as described below, and these definitions apply regardless of singular or plural usage.

Definitions

• Account: A unique account created for you to access our Service.
• Application: Talabak Express, the software provided by the Company.
• Company: Talabak Express (referred to as "we", "us", or "our").
• Country: Egypt
• Device: Any internet-connected device, such as a phone, tablet, or computer.
• Personal Data: Any information that identifies or can identify a person.
• Service: The mobile Application and all related services.
• Service Provider: Third parties that help the Company operate, analyze, and deliver its Service.
• Usage Data: Automatically collected data like IP address, browser type, and usage patterns.
• You: The user accessing the Service, or the legal entity represented by such user.

2. Types of Data Collected

Personal Data

We may ask for information such as:

• Email address
• Full name
• Phone number
• Location and address details
• Usage Data

Usage Data

Collected automatically, and may include device IP, browser type, access time, and pages visited.

Information from Your Device

With your permission, we may access:

• Your location
• Camera or photo library (e.g. for profile pictures or delivery proofs)

3. Use of Personal Data

We use your information to:

• Operate and maintain the Service
• Manage user accounts
• Provide customer support
• Send updates and notifications
• Analyze usage to improve service
• Market related services and offers (unless you opt-out)
• Comply with legal obligations

4. Sharing Your Information

We may share your data with:

• Service providers
• Affiliates and partners
• In case of a business transfer
• As required by law or for legal claims
• With your consent

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined. Some information may be kept for legal compliance or dispute resolution.

6. Transfer of Data

Your data may be transferred and stored outside of your country. We ensure appropriate data protection measures are in place for such transfers.

7. Deleting Your Account

You have the right to request deletion of your account and personal data. You can:

• Delete your account directly from within the app (if available), or
• Request deletion via this page: Account Deletion

Note: We may retain certain data where required by law.

8. Security

We take security seriously, but please note no method is 100% secure. We use commercially reasonable measures to protect your data.

9. Children’s Privacy

We do not knowingly collect data from children under 13. If you're a parent and believe your child has provided data, please contact us.

10. Links to Other Websites

Our app may link to external sites. We are not responsible for the content or privacy practices of these sites. Always review their policies.

11. Changes to this Privacy Policy

We may update this policy periodically. The latest version will always be available in the app and on our website. We may notify users of major updates via email or app notifications.

12. Contact Us

If you have questions or concerns, contact us at:

• Email: talabakexpress@gmail.com